🚛 A good dispatcher will have the carrier’s best interest in mind first.

Let’s look at onboarding.

❌ If somebody only asks:

What kind of truck do you have?
Where are you?
Where do you want to go?
Let’s get you on the board.

They don’t really care about you as a person.

You are just a number.

✅ A good dispatcher will have a real conversation with the driver.

They will get to know:

His (Her) family
His (Her) kids
His (Her) food
His (Her)favorite cities
His (Her) goals for the year

🤝 That shows service on an entirely different level.

This is how good dispatchers bond with their carriers and stay with them for years.

✅ This is the ideal scenario you want.

🔥 So many problems in dispatching are about putting out fires.

But when you have a good dispatcher and a good carrier with clear guidelines, things go a lot smoother.

💰 You make a lot more money.

😌 And you age less fast from all the stress involved.

Isn’t that what it’s all about? Fill out the form, or give him a call now (229) 886-2421‬

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Blog by Jason Ferguson, CEO, Sonoran Express Dispatch, in Alabama, USA. He has 30 years experience and is certified by National Dispatch and Freight Certification Association (NDFCA) Very few dispatchers have this certification. He only brings on ten carriers at a time that stay with him for years, If you are interested in a friendly get-to-know each other call please fill out contact form or reply. Thank you. “Keep on truckin’!”